Indoor Sales Representative


Smart GYM -مصر - New Cairo

Bachelor Degree or equivalent. Customer Service Experience Preferred. A friendly, outgoing personality and enjoy social interaction. Must have a cooperative, positive with an optimistic attitude. Be able to follow instructions precisely. Ability to work under pressure, and multi task. Enjoy working with people.:

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سكرتير لمعمل اسنان بالمنصورة

مطلوب سكرتير وذلك للعمل في معمل اسنان بالمنصورة من الساعه 5 المغرب الي الساعه 12

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010 309 41240 

 

Field Application Scientists

الوصف الوظيفي

NGS Sequencing company as our Field Field Applications Scientist in Cairo, Egypt, you will work in collaboration and in scientific discussion which will enable our clinical customer success within your territory

The field  Applications Scientist partners with our customer to provide technical training, troubleshooting and complaint resolution. This position serves as a scientific consultant. 

Coordinating new installations, including facility inspections, instrument validation and customer training 

  Review and approve operational quality of equipment, and instruct customers in operations and maintenance of systems 

Troubleshooting issues related to user's technical skills, biochemistry/assay design, experimental design, software and instruments 

Interpreting customer needs and identifying if the responsibility for a problem resolution falls to sales personnel, engineering or other company personnel 

Developing and maintaining positive relationships with customers in assigned territory 

 Helping to maintain and increase product usage, supporting key account and strategic sales efforts through technical presentations and demonstrations 

Assisting sales and marketing on new strategic sales initiatives requiring both technical depth and market knowledge 

 Providing strategic and competitive feedback to Marketing and product development teams, and independently leads or manages beta tests at customer sites 

Mentoring and training other members of the applications team

Developing and improving key company processes that support our mission of building a world-class customer support organization 

Elevation process management as a FAS you are responsible for elevating application issues with customers instruments, customer issues and any kit issues 

المهارات

PhD or MSc (or equivalent) in Chemistry, Biochemistry, Molecular Biology or Genetics 

 Extensive experience using Genotyping and Sequencing technologies is highly desirable  

 Extensive previous biotech experience / knowledge of Illumina applications is preferred 

In-depth methodological competence in Bioinformatics

 Extensive prior field experience supporting customers in a highly technical field is advantageous 

 Demonstrable ability to independently work on highly complex problems requiring analysis of multiple variables 

 Use independent judgment in developing methods, techniques or evaluation criteria for obtaining results 

Demonstrated written and verbal communication in English  

Understanding of commonly-used software applications and/or Bioinformatics tools and programs preferred. 

Demonstrable superior problem solving and interpersonal and account management skills within a commercial environment

  Excellent customer service skills 

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